Shipping & Terms

 
Standard orders dispatched within 3 working days with Royal Mail 1st class. Only a scan to prove delivery is available.

We have taken the decision to halt International shipping due to ongoing issues with import taxes  being charged to customers. Unfortunately as a small business we do not have the capacity to deal with the complications and added costs involved. We apologise for any disappointment.

 Refunds and Returns

If you receive an order from us and you are unsatisfied for any reason please feel free to return it to us and will we be happy to replace any of the goods you have purchased or offer a full refund. However, you must do this within 14 days of receiving your order and the goods must be in their original condition or we will not be able to process your return. Please be aware that we are unable to refund return shipping costs. To initiate the returns process please email sales@studiowald.co.uk and state the problem with your order.

Contract

Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

We reserve the right to cancel the contract between us if: - We have insufficient stock to deliver the goods you have ordered - We do not deliver to your area - One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.  

If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Prices

All prices are subject to change and we retain the right to adjust prices at any given moment.

Privacy Policy

Wald does not store, record or hold any of your credit or debit card details and any other information supplied is strictly private and confidential. Your information is respected and will not be shared, sold or given to any third parties. Any information submitted for use on the site is strictly with permission, if you have submitted information and wish for it’s removal please email sales@studiowald.co.uk

Website disclaimer 

The information contained in this website is for general information purposes only. The information is provided by Wald and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. 

Any reliance you place on such information is therefore strictly at your own risk. Through this website you may be able to link to other websites which are not under the control of Wald. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Wald takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright

This website and its content is copyright of Wald. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.